Frequently Asked Questions
Everything you need to know about your Trapstar London order.
How long does shipping take for a Trapstar order?
Standard UK shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
Can I return an item if it doesn't fit?
Yes, we accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags and packaging intact to be eligible for a refund.
How do I know if the product is authentic?
All authentic Trapstar London products feature unique security labels and QR codes. We recommend purchasing exclusively through our official website to ensure you receive genuine merchandise.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Will I have to pay international customs fees?
Orders shipped outside of the UK may be subject to import duties and taxes. These charges are the responsibility of the customer and are determined by your local customs office.
How should I wash my Trapstar tracksuits and hoodies?
To preserve the quality of the prints and fabrics, we recommend washing items inside out on a cold cycle and hanging them to air dry. Avoid tumble drying or direct ironing on graphics.